SERVICES

Below we have set out the services we provide in more detail; however, if you have any questions or you require further information regarding any of our services please do not hesitate to contact us.
In order to provide a comprehensive service we offer four reports which we believe are essential to ensure the condition of your property and its contents are properly documented at each stage of the tenancy.

1) Inventory Report and Schedule of Condition:

Primarily we provide a full inventory and schedule of condition of your property and its contents.
An inventory report and schedule of condition details the exact condition of each room in your property and lists all contents and the condition thereof.
The report covers walls, ceilings, flooring, windows, doors, furniture and soft furnishings and appliances.
Attention to detail is important and so we note every chip, crack or mark that we may find. A set of colour photographs can be taken at this point to support the Inventory Report.
We take meter readings which are passed to the landlord/letting agent so that they can inform the relevant utility companies.

2) Check-In Report

A check in report is prepared at the start of the tenancy and is essential to avoid disagreements between landlord/ letting agent and tenant at the end of the tenancy.
The inventory clerk will meet with the new tenants at the property. The tenants will then have the opportunity to check that the contents and condition of the property are as stated in the Inventory report.
The tenants will then be asked to sign a declaration to indicate that they agree with the Inventory Report.
Any discrepancies that may arise at the check in will be noted and the inventory report will be edited if necessary.

3) Check -Out Report

The Check-Out Report is prepared at the end of the tenancy.


The condition of the property and its contents are once again documented and any discrepancies or damages are noted. Photographs can be taken at this point to support any claims that may arise regarding deductions to be made from the tenant’s dilapidations deposit.

4) Mid-term/Periodic inspection

A mid-term inspection is usually carried out every 3 months during the tenancy or as agreed between landlord/letting agent and tenant.
The inventory clerk will meet the tenants at the property to inspect the general condition throughout. Considerations would include; general housekeeping, damage to the property, garden maintenance and ventilation of the property.
This is also an opportunity for the inventory clerk to report as to whether the tenants have been smoking in the property or are keeping pets which may be outside the terns of their tenancy. The tenant can also report any maintenance that may need to be attended to.